Saturday, February 8, 2025

Rise Of The Self-checkout Thieves: More Than A THIRD Of Shoppers Admit To Failing To Scan At Least...

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A poll of 1,000 British shoppers conducted for The Grocer magazine has found that 37 per cent of customers deliberately failed to scan an item when using self-service checkouts - with men and the under-35s most likely to do so.

Criminology experts say self-service machines have created a 'new breed of shoplifter' that are stealing at times they otherwise wouldn't.

And retail chiefs are concerned that self-service tills are driving up costs by creating opportunities that aren't there under the eyes of a watchful checkout operator.

It comes amid fears that Britain's shoplifting epidemic is 'spiralling out of control' -an alarming claim from the British Retail Consortium. 

It released figures last week suggesting 20million shoplifting incidents were reported in the 2023/24 financial year - 55,000 a day - costing shops £2.2billion despite spending £1.8billion on prevention measures such as CCTV and anti-theft devices.

More than a third of Brits have admitted using self-service machines to steal from stores - either by passing off expensive items as cheaper ones or by not scanning them at all

A survey for The Grocer magazine revealed nearly two in five confessed to 'failing to scan' an item (pictured: file photo of Tesco self-service checkouts)

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