Wednesday, November 27, 2024

British Consumers Will Shop Elsewhere If A Retailer Charges For Returns

Image More details: Found here

Headlines:

• "Amazon Expands 1-Hour Delivery to 3 Million U. S. Homes" (Source: Wall Street Journal) • "Walmart to Cut Prices on Thousands of Items Amid Competition with Amazon" (Source: Bloomberg) • "Whole Foods Offers 24-Hour Delivery from Some Weis Markets Stores" (Source: Grocery Dive) • "Instacart to Begin Same-Day Delivery of Fresh Produce" (Source: The Packer) • "Uber Eats to Offer Delivery from 24-Hour Convenience Stores" (Source: Restaurant Business) • "Walmart Plans to Test Self-Checkout Technology in Some U. S. Stores" (Source: CNBC) Please note that the sources of these news headlines may change over time... and it's always best to verify the accuracy of any information through official channels.

#news

New research commissioned by UserTesting has found that the rise in brands and retailers charging for returns is driving consumers elsewhere.

Four in five consumers stated in the survey that they would shop elsewhere if a retailer began charging for returns, with 63 percent of Brits adding that they would also be more likely to shop in a physical store than online if a retailer added return charges.

Commenting on the results, Jo Hagan, senior solutions consultant, EMEA, at UserTesting, said in a statement: "There's no doubt the rise in retailers charging customers to return items is delivering an incredibly negative perception towards these brands. In an incredibly difficult economic period, shoppers are looking for any reason to take their custom elsewhere.

No comments:

Post a Comment